NDI Institute Launches to Help Organizations Build Neuroinclusive Workplaces and Transform Customer Experience
Charlotte-based consulting firm brings global experience to help organizations improve workforce performance, leadership effectiveness, and customer experience through practical neuroinclusive strategies.
CHARLOTTE, N.C. — NDI Institute (NeuroDiversity Inclusion Institute) today announced its launch as a consulting and training firm dedicated to helping organizations strengthen workforce performance, leadership effectiveness, customer experience, and accessibility by embedding neuroinclusive practices into everyday operations.
NDI Institute partners with organizations through practical training intensives and strategic consulting designed to integrate neuroinclusive practices into workforce systems, leadership development, and customer experience.
Core services include training intensives and strategic partnerships such as:
Neuroinclusive Leadership for managers, supervisors, and HR professionals
Neuroinclusive Customer Experience for leaders, operations teams, and frontline staff
Accessibility and customer experience assessments
Organizational design and implementation support
Workforce and customer outcome measurement
The firm's mission is to advance neuroinclusive workplaces and optimize accessibility and customer experience, with a vision of a future where neuroinclusive and accessible practices are the standard across workplaces and service environments.
NDI Institute is founded on a simple belief: Neuroinclusion is more than just a social responsibility initiative—it is a business strategy that improves organizational performance.
Founded by Justin and Mika Permenter, NDI Institute builds on years of international leadership, organizational development, and neuroinclusion experience across the United States and the Middle East. Justin previously led education strategy and partner development across international markets with FranklinCovey, working with governments, educational institutions, and organizational leaders throughout the Americas and EMEA. Mika has spent years designing and leading neurodiversity initiatives with Life Skills Hub Qatar in Doha, helping individuals, families, educators, employers, and community partners create more inclusive environments and pathways to success. Together, their experience has shaped NDI Institute's practical, human-centered, operational approach to neuroinclusion that helps organizations create environments where employees and customers alike can succeed.
Organizations that intentionally develop neuroinclusive capabilities can strengthen employee engagement, improve retention, enhance customer satisfaction, reduce service challenges, expand market reach, and build stronger relationships with the communities they serve.
NDI Institute invites leaders across hospitality, healthcare, education, retail, workforce development, government, and other service-focused industries to explore how neuroinclusive leadership and operational practices can become a competitive advantage.
Organizations interested in training, consulting, or strategic partnerships are encouraged to connect with NDI Institute to learn more.
Media Contact
NDI Institute Website: ndiinstitute.com Email: justin@ndiinstitute.com Phone: (704) 584-9338 LinkedIn: NDI Institute
